Frequently Asked Questions

Our bracelets are crafted from high-quality beads, including glass, crystal, artificial gemstone, and metal beads. Each bracelet is designed with durability and style in mind.

Yes, many of our bracelets come with adjustable closures to ensure a perfect fit for any wrist size. Please check the product description for details on each bracelet.

To maintain the beauty of your beads jewelry, avoid exposure to water, perfumes, and harsh chemicals. Store your bracelets in a cool, dry place when not in use, preferably in a jewelry box or pouch. For more details check our blog Preserving the Radiance: A Guide to Maintaining Your Bead Jewelry. https://mohioutlet.com/preserving-the-radiance-a-guide-to-maintaining-your-bead-jewelry/

We accept returns within 15 days of purchase for items in their original condition. Please visit our Returns & Exchanges page for detailed instructions on how to return your item.

Shipping times vary based on your location. Typically, domestic orders are delivered within 1-3 business days in karachi, 3-5 business days in major cities, 5-7 business days in other cities of Pakistan, while international orders can take 10-15 business days. Please refer to our Shipping Policy for more information.

Yes, we offer gift wrapping services for a small additional fee. You can select this option at checkout to add a special touch to your gift.

We accept a variety of payment methods, including credit/debit cards, PayPal, and cash on delivery (COD). For COD orders, please have the exact amount ready at the time of delivery.

You can cancel or modify your order within 12 hours of placing it. Please contact our customer service team as soon as possible to make any changes.

We regularly offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated on our latest deals and exclusive offers.

You can reach our customer service team via email at customercare@mohioutlet.com or by phone at 0092 328 249 6735 . We are available Monday to Friday from 9 AM to 5 PM.